So unprofessional and inconsiderate! Dont go in with an insurance policy, they will get as much money as possible with less effort as possible! Took my car there for them to replace the turbo charger and ended with a bunch of more repairs that did not solve the problem just for them to tell me to take it to Mercedes to PAY for a diagnostic (that was supposed to be done with them) bring it back and they will “fix it”! Remind you they had my car for 3 + months! I honestly feel like they never replaced the turbo charger! I advise you to take your car somewhere else
Dear Jabari, we apologize for the negative experience. Customer satisfaction is our priority, so we're disappointed to hear this. We aim to provide efficient and quality service to all our customers. If there's anything we can do to make things right, please reach out to us directly. We value your feedback and will use it to improve our services.
- European Automotive Specialists