BEWARE! That place is a total RIP-OFF. I took my 2005 BMW 525i there because I had to jump start it every morning. Something was staying on overnight causing the battery to go dead. I left the car there, they called later that day saying the alternator and the battery was bad. I authorized the repair for $1,500. I picked up the car and drove it home. The very next day I went to start the car and battery dead same problem. I was very upset at that point, I called them. They said bring it back. I could not bring it back that day because I have to go to work. I took it early Saturday morning. I watched people came in and out while my car sitting in the parking lot. I spoke up and finally they took it in. They agreed the car still losing power. They could not figure out why. They said they needed to keep the car overnight for testing. They called me Monday saying it’s the battery cable sensor, total cost over $400. I asked them if that will fix the problem, he said he was 100% sure. Once again, I authorized the repair. Again, I have the same problem with the car. I did not bother calling them at this time. They wasted my time and my money. While I was there I asked them how much it would cost to replace the latch for gas tank cover. They quoted me for $360, I researched the problem, found out it was something very simple. I order the part for $14 and it took me less than 2 minutes to replace it. They do not know what they are doing, they are not trustworthy. Stay away. I am going to file a complaint with DeKalb county commission office
Dear Robenson, we apologize for the negative experience you had with us. We always strive to provide the best service possible to our customers. We value your feedback and take it seriously. Please contact us directly so we can further investigate and try to resolve the issues you encountered. Your satisfaction is our top priority.
- European Automotive Specialists