I tried these guys because they appeared to have great reviews and it's close to my house. Dumb decision. Every single time I get any info I had to call them. Patrick (alleged owner) does not call to give diagnostic. Could not seem to find time to make a simple call to warranty company. I waited days for calls he ( Patrick) said would come within hours. Can't tell u how well they do work because between the lies, lack of communication and dismissiveness they never got to the work. If the so called owner (Patrick) had said from the beginning "we're very busy and it may be a month before we get to u I would have been fine. Communication is non existent at this business. Just go to the dealership.
Horace-RobinsonIII, we apologize for your experience. Your comments are important to us. Please know that we value open communication and customer satisfaction. We would appreciate the opportunity to address your concerns directly. Thank you for bringing this to our attention.
- European Automotive Specialists