5

Small business but the owner is very hands if you have any issues communicate with them they will rectify it.

Thank you for taking the time to write such a kind review, Lauren! Our team works hard to ensure that every customer's experience is top-notch, and we're thrilled to hear that you had a positive experience. If you ever need anything else, don't hesitate to reach out.

- European Automotive Specialists
5

Thank you for your 5-star rating, Gregore! We're thrilled to hear that you had a great experience with us. If you have any further feedback or need assistance, please don't hesitate to reach out. We look forward to serving you again soon!

- European Automotive Specialists
2

Sadly, this was not a great experience at EAS. I have serviced 2 Audi’s in the last 5 years at EAS and the service was top-notch. Last week my 2015 Audi A4 had a nail in the tire. I had the car towed in Monday and Patrick text that oil/fluids needed changing on Wednesday. I told him the tires are the issue not the engine. Then he texted about the nail and 2 front tires warped so I said replace tires and do oil/fluids also. I picked up the car on Friday but as I’m driving home the TPM light came on and car shakes at 80 mph. I texted Patrick about this and he said he would talk to technician and get back to me. It is almost a week later and Patrick never followed up. Very disappointing!!!! Needs a better service manager.

5

Love the fact that you guys truly care for your customers.. you guys don’t charge for unnecessary service that’s not needed and I appreciate that..

5

Car service was complete within acceptable time frame. Patrick and everybody else that I spoke with were very helpful and knowledgeable . I would definitely recommend EAS to friends and family.

1

Take your car somewhere else!

We're sorry to hear about your negative experience, Cap Daily. We strive to provide the best service possible and would appreciate the opportunity to address your concerns. Please reach out to us directly so we can make things right.

- European Automotive Specialists
5

Thank you for the fantastic 5-star rating, Ted! We're delighted to hear that you had a great experience with us. It's always our goal to provide top-notch service to our customers. If you have any questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again soon!

- European Automotive Specialists
3

Edit: I am pleased to say that the owner called to speak with me about the issues with my vehicle. Though I should have expressed my concerns before leaving the shop I am happy that Patrick gave me a call, and explained these issues with further details. We also spoke of solutions, making me feel more comfortable returning here in the future. I can say now that knowing how much they care, and value their work makes me feel more comfortable coming back to this shop. I am so grateful for the time they took to speak with me, as it truly means a lot! Review: My dad has been bringing his vehicles to this company for years now, and naturally due to this relationship I trusted them. This past August, I needed to get my cars oil changed. I brought the vehicle to this shop and received a text stating a list of other issues the vehicle has. This is normal, except for the fact that some of the issues had been worked on previously by them... I decided to proceed with the oil change, and told them I'd pass on the other services. Now in December, I take my car back to this shop for a tire change, oil change, and to change my headlight beams. Unfortunately I couldn't get my tires done which is fine; however, they send me a text with a list of completely different issues than before along with a call saying that the drip pan was stripped really badly and would need to be replaced though they have been the only ones changing the oil. I feel that these services are inaccurate, and this company is trying to get as much money from you as possible due to your possible lack of knowledge about your vehicles issues. I will not be returning, and will find another shop to take my vehicle to.

Heyits Ckat, we appreciate your feedback and we apologize for the confusion and inconvenience. We take your concerns seriously, and we've taken steps to address the issues you've raised with our team. We strive to provide accurate and transparent service to all our customers. If you have any further questions or concerns, please don't hesitate to reach out. We'd be happy to help in any way we can.

- European Automotive Specialists
5

Great job, fast service! I would recommend them for your vehicle repair needs.

5

They do honest quality work. I have gone to them for over ten years.