BEWARE!!!!!! Dropped my inoperable vehicle off for a $109 diagnostic check to see why it wasn't working . Got a call stating that the mechanic needed more "TIME" to figure out what the problem was but this extra "TIME" would cost about $480.00 and it would be for diagnostic test only, meaning I wouldn't know the final repair cost (if I even decided to get the repairs done) until these expensive tests were complete. It would be irresponsible of me to pay that amount for test without knowing what my final bill would be for repairs so I declined. I was still responsible for the $109 diagnostic check which resulted in a 4 fault codes that didn't even include explanations. With the diagnostic charge + towing charges I am out of $180.00 without knowing whats wrong with my vehicle and fault codes that I could have received from Auto Zone for free. FEELING A LITTLE RIPPED OFF.
Dear Crystal, thank you for bringing this to our attention. We apologize for any inconvenience you experienced. We aim to provide transparent and fair service to our customers. We'd like to discuss this further and find a satisfactory resolution. Please contact us at your earliest convenience.
- European Automotive Specialists